Methodology

Open Data Infrastructure means giving customers of cloud applications full access to their data without punitive charges or artificial barriers. Replicating your own data — whether for analytics, AI, compliance, disaster recovery, or migration — should be straightforward and cost-effective. This scorecard evaluates vendors across 3 critical dimensions based on documented capabilities and terms.
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Coverage
Performance
egress charges

Coverage

Vendor provides customers with documented, generally available, programmatic access to core objects. Core objects may vary depending on the data source (CRM, ads, search, chat, etc.).

Scoring

  • Core data: All core objects are programmatically accessible via a documented, generally available API.
  • Some core data missing: Some core objects are inaccessible or undocumented.
  • Missing core data: Essential core objects cannot be replicated programmatically.

Performance

Vendor supports efficient CDC-based data replication and does not throttle throughput.

Scoring

  • CDC + high throughput: The vendor supports incremental extraction and does not materially throttle replication volume.
  • Missing CDC or high throughput: The vendor either throttles throughput or lacks support for incremental extraction, but not both.
  • Missing CDC + high throughput: The vendor both throttles throughput and prevents incremental replication.

Egress charges

Vendor allows customers and third parties to replicate baseline data without additional charges.

Examples of charges on customers include:

  • Paid “export” add-ons
  • Premium API tiers required for baseline replication
  • Per-call monetization for access to core data domains
  • Vendor terms gate standard extraction behind paid connectors

Examples of charges on vendors include:

  • Revenue sharing
  • Mandatory participation in an internal cloud marketplace 
  • Mandatory paid partner enrollment
  • Charges per API call

Scoring

  • None / predictable: No material charges on customers or third parties for baseline data replication.
  • Modest: Some charges apply but are limited in scope or cost.
  • Large/material: The vendor imposes significant charges on egress, such as revenue-sharing requirements, mandatory marketplace participation, paid partner enrollment, or per-call fees on core data.

Open Data Infrastructure: Data Access Scorecard

How well do leading cloud application vendors empower customers to access and use their own data?

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